Heading Home is a leading provider of housing and support services for homeless families with children and individuals – a champion of innovative solutions that move people out of homelessness.

Heading Home provides emergency shelter, transitional housing, permanent housing, and supportive services to homeless and formerly homeless families and individuals in Boston, Cambridge, Chelsea, Everett, Lawrence, Malden, Medford, Quincy, Revere, and Somerville. Our supportive services alongside housing help clients create futures without homelessness.

We emphasize permanent housing attainment and retention because success is most achievable within a permanent home. Research shows that providing housing alongside supportive services is much more effective than just providing one or the other.

Woman and child play with blocks on the floor
Young smiling boy hugs two stuffed animals


Heading Home is one of the few Boston-area shelter providers that supports both single adult individuals and families with children.


We house and shelter 331 families each night including approximately 500 children, the majority of whom are cared for by a single mom.


Heading Home houses chronically homeless individuals, playing an important role in solving individual homelessness in Greater Boston. 98% of our individual clients have at least one documented disability.

Camino a Casa

Sustaining the efforts to end homelessness in Greater Boston, Casa Nueva Vida (CNV), a former shelter provider for primarily Spanish-speaking families in Boston and Lawrence, became a division of Heading Home on July 1, 2022. CNV has the express intention of supporting Latinx families in Boston and Lawrence, adding barriers that make case management complex. With 83% of Heading Home’s clients identifying as non-white and/or Hispanic/Latinx, both Heading Home and CNV support similarly diverse families. Our combined work includes advocating for many subsets of the population, including significantly marginalized groups of people, from an equity and access perspective.

Economic Mobility Services

With a primary focus on increasing savings, reducing debt, securing employment, and increasing earning potential among clients, our Economic Mobility Services are successfully positioning homeless families for long-term financial stability and self-sufficiency.