Leadership Team

Danielle Ferrier, MBA, LICSW, Chief Executive Officer

Danielle has more than 25 years of experience in the human services industry in addition to holding two master’s degrees: Master of Business Administration from Simmons School of Management and Master of Social Work from Boston University. She was most recently the Deputy Commissioner for Clinical Services & Program Operations at the Department of Children & Families. Danielle holds the highest level of independent licensure in social work (LICSW) and was a practicing clinical therapist for 15 years. Her training and primary practice are with “high-risk” children, youth, and families with a clinical specialty in trauma and attachment. Danielle’s programs at Rediscovery specialized primarily with “aging out youth,” and unaccompanied homeless youth. Additional areas of professional interest and experience include early childhood development, dyspraxia, and autism. Three years ago, Danielle developed an innovative program, YouthHarbors, which is based in high schools and designed to prevent unaccompanied high school students from becoming homeless or to rapidly house these youth when they are homeless. Danielle has served on many task forces designed to evaluate and address the issues facing homeless, unaccompanied youth, and youth involved in state care.


Danielle has taught at the Boston University School of Social Work in the Policy Department and provided expert consultation on cases related to the clinical impact of foster care and programs designed to work with young-parenting adults who have experienced trauma and substance abuse. She has trained nationally on topics related to homeless youth, education, and youth aging out of foster care.

Lisa Schorr Kaplan, Chief Operating Officer

Lisa brings more than 20 years of experience in nonprofit management and performance measurement to her position at Heading Home. Most recently, she spent five years as the Director of Impact Assessment at the Bridgespan Group, a nonprofit advisor and resource for mission-driven organizations and philanthropists. Her extensive nonprofit experience also includes leadership positions at Pine Street Inn, City Year, and Project HEALTH (now Health Leads). Lisa received her MBA from Harvard Business School. As COO of Heading Home, Lisa oversees all internal operations, ensuring the implementation of our vision and goals throughout the organization.

Suzanne Picher, Chief Development Officer

Suzanne brings a unique combination of the private sector and non-profit experience to her position as Chief Development Officer at Heading Home. During her extensive tenure in financial services, predominantly at Putnam Investments, Suzanne honed her skills in branding, marketing, and relationship building. As the Executive Director of a small non-profit at Babson College and later, in senior leadership at the Fidelity Foundations, Suzanne built a keen understanding of non-profit fundraising and outcomes measurement. Suzanne received her BA in Economics from Boston College. At Heading Home, Suzanne leads the Development team in fundraising $3.5M annually.



Kris Dougert, Chief Financial Officer

Kris brings more than 25 years of experience to her position at Heading Home.  Her combination of experience in public accounting, Fortune 200 manufacturing, and nonprofit organizations provides a perspective of focusing on the bottom line, maximizing efficiencies, and collaborative management while achieving the mission.  Kris holds a BA in English. In addition, she has both an MS in Accounting and an MBA from Northeastern University.  As a CPA, she has served on the Institute of Internal Auditors Standards Board and currently serves as a Board member for Dress for Success – Worcester chapter.



LeVerne Stephens, Senior Director of Real Estate & Facilities Management


Shannon Secrist, Senior Director of Program Operations

Shannon joins Heading Home from Northern California where she spent 25 years in the public behavioral health system.  Shannon graduated with her MSW from California State University Sacramento and is licensed by the state of California as a Licensed Clinical Social Worker and has applied for reciprocity as a LICSW here in Massachusetts.  Shannon worked with children and families struggling with mental illness and most recently was the clinical director for an 18-bed inpatient facility, as well as psychiatric emergency services. She is experienced in electronic health record development, implementation, and training, program management, quality assurance, clinical oversight and accountability, and administration.  Shannon is excited to utilize her skills and knowledge in furthering the mission of Heading Home to end homelessness in the Greater Boston area.



Jessica Ferrer, Senior Director of Human Resources

Jessica graduated from Michigan State University, with a Master’s in Labor Relations & Human Resources. Jessica brings extensive HR experience, from both the for-profit and non-profit sectors, including Boston-area hospitals, investment firms, housing agencies, and higher education. She has been an HR Generalist most of her career, with strong expertise in employment law, compliance, and employee relations. Prior to joining Heading Home, Jessica served for six years as Director of Human Resources for Showa Boston Institute, a premier Japanese Language school in Jamaica Plain. Jessica is experienced in employment law, training and development, compliance, workplace investigations, talent management, conflict management and resolution, mediation, and overall human resources administration. Jessica is happy to be a member of the agency’s leadership team and looks forward to continuing utilizing her skills and knowledge to further Heading Home’s mission to end homelessness in the Greater Boston area.



Board of Directors

William P. Musto, Chair

Bill Musto is a Managing Director at The Baupost Group, a Boston-based investment management firm, where he focuses on real estate investments.  Prior to Baupost, Bill held positions at Beacon Capital Partners and Lehman Brothers.  Bill graduated magna cum laude from Georgetown University and received his MBA from the MIT Sloan School of Management.  In addition to serving as Board Chair for Heading Home, Bill has been active in numerous civic and nonprofit organizations including serving as an Overseer at The New England Conservatory.  He is a member of the Urban Land Institute, NAIOP, and ICSC.  Bill lives in Brookline with his wife Claire and four children.

Stephen Davis, Vice-Chair | The Davis Companies

Emmett Lyne, Clerk | Rich May, P.C.

Travis D’Amato, Treasurer | Walker & Dunlop


Chris Brown | John Moriarty & Associates

Leslie Cohen | Samuels & Associates

John Edwards | Breed’s Hill Capital

Mary Fowler | Advocate

Lauren O’Neil Goff | JLL

Elliot Gould | Faros Properties

Joseph Hanley | McDermott, Quilty & Miller LLP

Brian Kavoogian | National Development

Chuck Leitner | CBRE Global

Elizabeth O. Lowrey | Elkus Manfredi Architects

Andrew Maher | Anchor Line Partners

James J. Mawn | Northern Bank & Trust Company

Kevin McCarthy | Eliot Community Human Services

Cara J. Nelson | DLA Piper

Josh Solomon | The DSF Group

Nancy Solomon | Advocate

Gilbert Winn | WinnCompanies

Pamela Yanakopulos | PwC



Junior Board

Kelly Gross, Co-Chair | Brand Content

Michael Murphy, Co-Chair | Fidelity Investments

Kelsey Shine, Co-Chair | Shine Associates


Scott Carpenter | JLL

A.T. Desta | Rich May, P.C.

Katy Dugan | Eastern Real Estate

Derrick Goodwin | Lee Kennedy Company

Garrett Hatton | Alcion Ventures

Chris LaFrance | Intercontinental Real Estate Corporation

Maxx Meyer | The Baupost Group

Bob Norberg | Landmark Partners

Eric Speed | DLA Piper

Lauren Vecchione | Colliers International

Clayton Wentworth | Alexandria Real Estate Equities