To apply for shelter services, please call (866) 584-0653 and speak with a Homeless Coordinator.

There is no on-line application for emergency shelter. You must call the number above for assistance.

IN-PERSON

To apply for Emergency Assistance and speak with a Homeless Coordinator please call (866) 584-0653

There is no on-line application for emergency shelter. Please call the number above for assistance.

Offices have reopening, but staffing and hours have changed. Please see details below on when regional offices are open. All offices are open from 8:00 am – 5:00 pm.

  • Boston – 2201 Washington Street, Boston (Roxbury) – Nubian Square – Open Monday through Friday. 
  • Brockton – 60 Main Street – Open Monday through Friday. 
  • Chelsea – 80 Everett Avenue, 3rd Floor – Open Monday through Friday. 
  • Hyannis – 181 North Street – Open Thursday.
  • Lawrence – 280 Merrimack Street – Open Monday through Friday. 
  • Lowell – 131 Davidson Street – Open Tuesday.
  • New Bedford – 160 West Rodney French Boulevard – Open Monday, Wednesday, Friday. 
  • Salem – 45 Congress Street, Suite 1176 – Open Monday, Wednesday, Friday. 
  • Springfield – 310 State Street – Open Monday through Friday. 
  • Worcester – 50 Southwest Cutoff – Open Monday through Friday.