About Us

For nearly four decades, Heading Home has effectively pioneered programs to end homelessness in Greater Boston.

Family croppedHeading Home provides emergency, transitional and permanent housing, and support services, to low-income homeless and formerly homeless families and individuals in the communities of Boston, Cambridge, Somerville, Medford, Malden, Everett and Quincy. As our name reflects, we believe that a stable home provides the optimal foundation to get back on track; our programs focus heavily on assessment, engagement, individual goal-setting and securing permanent housing for our clients as quickly as possible.

For nine consecutive years, at least 90% of the residents in our permanent housing programs have remained successfully housed a year later. (In fy2014 95% remained housed – an all-time high.) 

Homelessness is a complex societal issue. With this in mind, our programs provide the flexibility to meet the unique needs of each client, managed by Heading Home’s well-trained, experienced and compassionate case management staff throughout all stages of one’s transition from homelessness into permanent, affordable housing. Through close collaboration with our training partners, Heading Home utilizes state of the art case management tools including Motivational Interviewing ™ and trauma informed care. Our wide array of comprehensive services provides the framework for enhancing the economic mobility opportunities for those that we serve. These services include housing search, lifeTemple Israel Up & Out 12.11.10 100 skills training, education and employment services, financial literacy, and asset development. In addition, through our large network of community partners, our case managers facilitate complementary services such as access to child care, medical and mental health providers, outside counseling and other important resources.

Our Mission

Heading Home’s mission is to end homelessness in Greater Boston by providing a supported pathway to self-sufficiency that begins with a home, together with critical services such as life skills, financial literacy, and job training.